If you have spent any amount of time on any social network,
one of the most heated and highly debated topics is content curation vs content
creation. There are pros and cons to both, and I’ve found people are pretty
passionate over which one they prefer. Then there are the fence people, those
that refuse to pick a side so as to not to alienate anyone that disagrees with
them. Stand up. Have strong opinions and don’t be afraid to share them, I say. Arguments
and studies can be found showing the effectiveness of both.
So…how do you choose which is right for you? Which is right
for your business?
First – let’s take a look at what each one means. (These are
my own definitions)
Content Creation:
The process of writing your own material to share with your audience.
Content Curation:
The aggregation of previously written and shared content, to repurpose and
share with your audience.
Next - let’s look at why someone might choose one over the
other.
From deeply investigating, testing both options and speaking
with people from all over the world, content creation easily wins when it comes
to lead generation and being looked at as an authority on a topic. I would
argue that when a potential customer comes to you or if your audience is
looking to you for advice, they are looking for YOUR thoughts, YOUR
perspective. This scores a point in the creation column. Creating your own
content, relevant to your audience helps you and your brand be looked at as
someone people can use as a resource for helpful, beneficial information. It
contributes to thought leadership. When people realize that you are
consistently sharing information created with THEM in mind, they will keep
coming back for more, and bringing friends along with them, to share in the
benefits of what you are creating. If someone earnestly wants to find out
information on a topic, they can google the subject and find the very same
information that you are probably sending out, if you are simply curating.
While the world might seem quite large, it is, in fact,
extremely small. Most marketers all subscribe to the same daily digest emails,
read the same blogs, and receive the same trade information. What if we were
ALL curators? What original thoughts would ever be shared? If we’re all
receiving the same information, wouldn’t we then just be curating the same
information? Again, point in the creation column.
I’m not sure that people that vote for content curation over
creation always have the best of intentions on why they have chosen curation. I
think that many times, people will RT and share others’ content in hopes of
being recognized by the author, mainly people they look at as “influencers.” I
would venture to say that it’s a bit of manipulation on their part – “If I
share ___’s writing, maybe they’ll mention or RT my post, and then I’ll get
more followers from people that see what!” Don’t misunderstand this – having worked
with “influencers” and in “influencer marketing” for more than 15 years, I
understand the point and the advantages to sharing and supporting and
amplifying other people’s content. If you look at it as a conversation, no one
would continue conversing with you if you only talked about yourself and didn’t
respond or share their thoughts. Hence, curation does help develop
relationships – I acknowledge that. I am simply pointing out that there is a
difference and often a disconnect between intentions and actions.
People will often cheer for curation in brand marketing by
saying things like, “People don’t like to be sold to. You shouldn’t always send
out information solely about your brand.” Marketing friends, if you are only
writing about your own product each time you put out original content, you have
way bigger issues to take a look at before you worry about a creation vs
curation strategy. If you are responsible for your company blog, I am hoping we’re
going into this already assuming that you already recognize you can write about
whatever you want there – IF it is relevant to your audience. For example, I
wrote a company blog for a sports drink company for five years. I rarely wrote
about the actual beverage. I’d write about new extreme sports that were coming
out, or fun races I was hoping to one day be able to run, or fun Q&A
sessions of up and coming athletes, so people could get a behind the scenes
glimpse into who they were when they weren’t competing.
A benefit of content curation occurs when people see content
you are sharing with them and recognize that you are able to have a broader
view on topics, above what you, yourself might feel or believe. It shows
awareness of industry trends. Here’s the caveat – if you are simply reposting
what others have said/written, there’s no relevance to your specific audience.
In my opinion, curation solely “works” if you add even a sentence or two as to
WHY you are sharing this content.
Content creation is much more time-consuming than content
curation. Does that mean that curators are inherently lazy? Perhaps, but not
necessarily. The best case scenario would be for you to have the time and
resources available to you for content creation, with perhaps a bit of curation
sprinkled in to augment your strategy.
If you want to create or curate, it’s not as hard as it may
seem to find topics relevant to you. If you are consistent in your social media
engagements, you will find a wealth of information from the people in your
chosen communities as to what is important to them, what they want to learn
more about or simply what’s currently on their minds. Your competitors are also
a great source of content – what are THEY talking about? What are THEY sharing?
If you have a similar product, your customers are probably also interested in
those same topics. Take time to actually read (or at least skim through) the
myriad of daily digests and emails and apps that curate content for you. I
receive tons of them, and admittedly probably read less than half. I am a big
fan of the information curated daily by Sway
and the information that can be found on the Buffer blog.
So? Which IS best for you? Your business?
Not to be a fence person, but the honest answer is: it
depends. What works for me, might not work for you. You know your audience and
goals better than anyone else. What will work best for you is what is best for
your audience, community and customer. Remember, you are writing for THEM, not
for yourself. Also, in social media and in marketing and in LIFE, things are
very rarely black or white. The gray is what makes life so full – curation and
creation works much the same way. To come back to the relationship and
conversation metaphor, you don’t have to pick one over and pledge allegiance to
them solely forever. Find the gray area, and settle down there, with both of
them by your side. The best advice I can give you is test each out, try using
one more than the other for a week – measure the results. THEN make an educated
determination as to what resonates with your audience best.
Hopefully I have brought up some ideas that help you develop
your own ideas on why one might be better than the other. I urge you to really
look at the benefits of both with an honest and open mind, and share your
thoughts with ME! I love discussions on hot topics – tweet me @lucyrk78 and let’s
talk!
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