Wednesday, April 9, 2014

New Nordstrom Rack Is Still A “Best Buy”


I don’t know about you, but the inner tech nerd in me had more than a few moments of heart palpitations a few years back when it was announced that the Best Buy on Skokie Blvd. at the Shops of Orchard Place was closing. My panic was all but forgotten last July when Nordstrom let it be known that it would be opening a Nordstrom Rack in its place. I’m a pretty loyal Nordstrom shopper, so this was quite the exciting news to me.

Even more exciting? Nordstrom Rack recognized my loyalty by inviting me to a “Preview Night” for the new Skokie Rack, two days before the store would open to the public. Obviously, my anticipation for the grand opening was shared with many other dedicated Skokie Nordstrom shoppers, as the invitation-only line to get in stretched almost all the way to DSW before the opening of the doors.

Upon entering, we were greeted with thunderous applause (that went on seconds too long, almost long enough to be a bit embarrassing) by what I’m assuming are all of the employees that have been hired for this location. Once our invitations were checked, we were granted access to the largest Nordstrom Rack I have ever seen. If you are also a loyal Nordstrom shopper, you already know that the “Rack” is never a small store, but to my delight, this new store seems to occupy the entire space that Best Buy inhabited. It’s massive. Almost to the point that it’s a bit overwhelming….especially in the shoe section, where there are no fewer than 4 rows, 6 shelves high for each size. Talking with a store employee, I was told that this location is a whopping 36,000 square feet!

While shopping, mini sliders and tie-dyed grilled cheese triangles were tray passed, with 4 different Goose Island beers and champagne to wash them down. For those of us who don’t drink, mini private labeled water bottles were also offered.

The employees couldn’t have been more welcoming and gracious. It seems to me that it’s always a competitive race to get a shopping cart at the Nordstrom Rack’s I have previously visited, but employees were walking around offering them up to shoppers (like me!) that had forgone the competition in favor of getting to shop more quickly. As usual, the prices, up to 70% off regular Nordstrom pricing, and selection were amazing. The makeup section was larger than normal, and the handbag selection showcased all the top brands.

Checking out was quick and painless, as there are many more checkout lines than usual, most likely based on the sheer size of the store and number of people that can shop the store at any time. I already cannot wait to go back. And for real - who doesn’t love a bargain?

Planning a trip to the new Rack? Tweet them at @Skokie_Rack and let them know how much you enjoyed the new store!


Monday, November 25, 2013

4 Things My iTunes Library Taught Me About Marketing & PR


Can a song save your life? I believe it absolutely can.
Can a song teach you about your business? I believe it absolutely can.
 
1.       Eminem  “Rap God” - "I don't know how to make songs like that

 I don't know what words to use"

Let people do what they are best at.

 I understand that in startups, people wear many hats, I’ve been there and done that, but I also understand that it takes money to make money. Don’t have your web designers writing your marketing plans. Don’t have your graphic designer doing product development.  Let the web designers do what they’re good at, have them work with your graphic designer and get yourself a great looking, easy to use website, have them ensure that it’s mobile friendly, and let your marketers write the marketing plans. Leave SEO to your web guys and let your marketing team take on social media.  Outsource if you need to – this way, everyone will be performing most productively, and hopefully enjoying their work more and taking ownership in their responsibilities.

                                               

2.       John Digweed “Morphism”

Keep people waiting and wanting more.

 John Digweed is great at taking his time to get people from merely bobbing their heads into a full thrown rave. Always leave your consumers wanting more from you so they keep coming back, needing to see what you’ll be doing next, what promotions will be coming, and when they can “win” free product or contests from you. Music is just like storytelling – you always want to bring your audience along the journey with you. Just like John Digweed does by using a long build in his sets, he is entertaining his audience – brands need to be doing the same thing with THEIR audiences, with the way they build their sets/storylines/product stories. This will help build brand loyalty and hopefully keep your brand relevant and top of mind with your consumers – striving to keep your consumers coming back to see what is coming next.

 

3.       Rihanna “The Monster” or “Love the Way You Lie”

Be so good, they can’t ignore you.

I have to admit it. I don’t hate much, but I absolutely abhor Rihanna. The worst part of it? I absolutely LOVE her music. The other worst part? I have never been able to put my finger on precisely what it is I hate so much about her, there is just SOMETHING that 100% rubs me the wrong way with that woman. However, I will listen to “The Monster” for hours upon hours, even days, on repeat and not simply because I find Eminem genius. I think her voice lends itself perfectly to that song. I do not follow her media dramas, nor do I even want to get started on her relationship dramas – I am luckily able to completely tune that part of her out, but she is so good, she stays on my radar. These days, people want more than simply a great product, they want a great TEAM behind the product, and they want to get to know that team. You easily may not have the #1 product on the market, but you can have the largest fan base becoming repeat buyers if you can establish relationships with them and make them love YOU. Create interesting stories for your products, BE an interesting real human being in your social media work, even if you’re tweeting from behind a brand’s name or logo. Be so good they can’t ignore you – create useful and meaningful content that people are excited to share with their social media followers!

 

 

4.       Kenny Rogers “The Gambler” - “Son, I've made my life out of readin' people's faces…”

Know your audience!

This may be the most important piece of effectively marketing your product there is. Here’s a personal example – for the past five years, I worked in marketing for a coconut water company. I would always tell people that at some point in their day, EVERYONE was a candidate for coconut water. It was simply up to me to know my audience, who I was talking to, in order to let them know the right usage occasion for them. I wouldn’t tell an athlete the same reason and time to drink coconut water as I would a pregnant woman, or a student studying for finals. Knowing your audience is being able to quickly get a read on the person you are speaking with, how they like to be communicated to, and looking at what you want you need to get across from their point of view. In that way, you can convert someone that would never try your product, into a repeat buyer.  
 

Monday, November 18, 2013

Michelle Has Blown Into Chic-ago!


This past Thursday night, Blowtique, Chicago’s premier blow-out only salon as featured in Vogue’s recent “Best Dressed” Issue, introduced Michelle Sparkling Wine to press and tastemakers in Chic-ago. Guests enjoyed her company along with tasty macarons, complimentary blow-dry styles, custom nail files, door prizes, and a gift basket raffle benefitting Locks of Love, which has for fifteen years provided prosthetic human hairpieces to children and young adults who have lost their own hair from any diagnosis, disease or accident.
 
Michelle is a fresh take on the sparkling wines of Domaine Ste. Michelle, who have been crafting highly acclaimed, quality wines in Washington State for more than 35 years. 

Michelle is flirty, feminine and fun, featuring refine cuvees crafted in the traditional method champenoise style from winemaker Rick Casqueiro.

Michelle comes to the party in three styles sourced from Pinot Noir and Chardonnay grapes in Washington’s Columbia Valley. Predominantly a blend of the Chardonnay and Pinot Noir, Michelle Brut features delicate flavors of apples and citrus with vibrant acidity. Michelle Extra Dry is a slightly sweeter wine with notes of cream and a toasty finish. Michelle Brut Rose is a medium-dry sparkling blush wine made predominantly from Pinot Noir grapes, with soft impressions of berries. “We enhanced the cuvees for more body and concentration,” Casqueiro explains. “The wines are elegant, with bright flavors, beautiful structure and crisp acidity.” Michelle’s newly and stylishly dressed as well – in an elegant bottle shape labeled in white with soft pastel accents of pink and blue.

 ABOUT MICHELLE

Michelle by Domaine Ste. Michelle is the largest producer of sparkling wines in Washington State. The winery has crafted highly acclaimed wines for over 35 years since the wines were introduced in 1978. Michelle wines are crafted using the traditional method champenoise technique. The winery offers a Brut, Brut Rose and Extra Dry Sparkling Wine.

 
ABOUT BLOWTIQUE CHIC-AGO

Blowtique is Chicago’s PREMIER blow-out only salon as featured in Vogue’s recent Best Dressed Issue! Catering to the locks that make Chicago fabulous, Blowtique introduces patrons to the idea that a blow-out can be as convenient and as accessible as a polish change. From “the Sunset” to “the 5th Avenue” (and every stylish street in between), Blowtique tames the manes of women everywhere!


ABOUT LOCKS OF LOVE
ocks of Love, a public non-profit organization that provides vacuum fitted hairpieces to financially disadvantaged children suffering from long-term medical hair loss from any diagnosis. They meet a unique need for children by using donated human hair to create the highest quality hair prosthetics. Most of the children helped by Locks of Love have lost their hair due to a medical condition called alopecia areata, which has no known cause or cure. Others have suffered severe burns or injuries or endured radiation treatment to the brain stem or other dermatological conditions that result in permanent hair loss. The vacuum fit is designed for children who have experienced a total loss of scalp hair and does not require the use of tape or glue. The prostheses they provide help to restore self-esteem and confidence, enabling these children to face the world and their peers. The organization, which began operation in 1998, provides the prostheses to children under the age of 21. These hairpieces require between 6-10 ponytails and take approximately 3-4 months to manufacture. Thousands of bundles of donated hair arrive as a result of the national publicity that Locks of Love receives in newspapers, magazines and television programs. It is estimated that children comprise over 80% of the donors, making this a charity where children have an opportunity to help children.

 

Tuesday, August 20, 2013

Why Chicago Is > Los Angeles


 

 

 

1.       Chicagoans will tell you like it is. Though this may not always be want you want to hear, they’re not telling you what they think you want to hear, or what they think will advance their position in some way with you. They’ll speak the truth.

2.       If a Chicagoan asks you “What’s new?” or “How was your day?” they will sit and listen to hear your answer. It’s not just a space/time filler question when a Chicagoan takes the time to engage you. They won’t ask you the question then proceed to tell you about themselves, or check their phone, or aimlessly play with their phone to avoid hearing your answer.

3.       Chicagoans are real people. We’re not all the same size, with the same “latest” hairdo and clothing. Chicagoans are who they are, and are comfortable with who they are (for the most part). When you look into a Chicagoans face, you can see that they’re having thoughts. Actually thinking, right there in front of you. Not just looking you up and down, comparing your thigh size to theirs, your dress size to their own, seeing how they are better than you, guessing how much money you make and what you do, and thinking how sad it is that you have to work in the first place.

4.       If you’re in Chicago and a native asks you out to dinner, know that you can actually eat said dinner at the designated time. Your dinner partner won’t simply be consuming water or a side salad or booze and claim that they’re “too full” from those items to eat anything else. The native won’t have spent the last hour eating alone in hiding in their apartment so they won’t be hungry at the dinner, and no one will see them eating.

5.       “Nobody walks in LA?” Well everybody walks in Chicago. Even if it’s raining. Even if it’s snowing. Even if it’s hot. Why? Because we’re human, and humans walk. Don’t tell anyone, but humans even sweat when walking in the heat. I know, Angelinos, I’ve just given up one of your biggest secrets, but it’s gotta be said sometime. Another reason why? Because Chicagoans know that their “walking outdoors days” are often numbered due to weather that will surely come, so they take advantage of the time they can spend out of doors.

6.       Chicago. Is. Beautiful. Not artificially beautiful with pretty trees flown in and forced to survive in a desert they’re not accustomed to, but with true beauty. With a gigantic natural lake and a beautiful skyline.

7.       Chicagoans know that good things come to those that….wait for it….work for it. Not simply those that are born into it.

8.       Chicagoans work. They’re not afraid to get a little dirty on their (non) designer clothes. You won’t ever sit in traffic at random times of the day not moving an inch in your car wondering, “why is everyone on the road right now? Why isn’t anyone working?” Because everyone will be.

9.       Chicago isn’t afraid to show it’s age. We’ve got historical buildings and a rich history of mobsters and fire that people are all too excited to share with a newbie. Not everything was “just built” and looks it.

10.   People who live in Chicago love living in Chicago. If you happened into Chicago on any given day, you might think it was “Chicago Pride Day” as the majority of the people you pass will be wearing clothes with their favorite Chicago sports team’s logo emblazoned across the front, or a Wrigley shirt of some sort, or simply the Chicago flag (and some will even have said flag permanently inked somewhere on their body). You won’t overhear the majority of people complaining about the city or the people or the fakeness or saying, “At least the weather’s great,” in hopes of trying to convince themselves, along with the person they’re speaking with that they haven’t made the mistake of their lives moving to this city. Yes, we all complain about the winter, but then, guess what? Spring comes. Every year. Like clockwork. You can even (literally) set your watch to it, so to speak. And just like that, you’re back with nothing to complain about. Except the sales tax.

Tuesday, June 25, 2013

NFL Players Giving Back

IMG_2426


New Orleans Saints Linebacker Martez Wilson held his 2nd Annual “You Are The Future” Youth Football Camp in Chicago June 21st and 22nd, 2013

Wilson, a 2007 graduate of Chicago’s Simeon High School and University of Illinois graduate, has produced this camp comprised of children ages 7-17 along with his PR company, 4th & Long, for two years in a row, in Calumet Park.
A positive effect!
 
Having grown up on Chicago’s South Side, Martez Wilson is no stranger to the epidemic of violence that plagues many Chicago neighborhoods (in just the first four months of 2013, Chicago dealt with 92 homicides). As told to us by Pilar Ellis, co-founder of 4th & Long, Martez Wilson has referred to the violence as a disease. “Violence is a contagious disease, and to prevent it from spreading, we need to combat it with an alternative. This is what I hope to achieve with my camp and foundation”, says Wilson. He adds, “the goal of my foundation is to directly engage the youth of Chicago and hopefully one day, America, where they can positively impact the life of another child and ultimately realize their potential to effect change both in their own community and around the country, whether through sports or in what they do as adults.  After all, our children are the future”.
So often, I feel that news of “the bad boys of the NFL” get so much more coverage, be it that it’s more salacious news, or our innate love of gossip, so it is so refreshing to see so many players this involved in molding youth’s futures.


 
In an incredible show of support, 13 of Wilson’s teammates and NFL friends (most of whom also grew up in Chicagoland) flew in to join the camp, immediately taking to the field upon their arrival to meet the campers and start showing them stretching exercises and leading them in drills that they themselves do.

Friends for life, despite often competing against each other, Martez had 9 of his former University of Illinois teammates at the camp. This group included Mikel Leshoure Sr. (Detroit Lions), Glenn Foster (New Orleans Saints), Josh Brent (Dallas Cowboys), and Terry Hawthorne (Pittsburgh Steelers). Wilson’s New Orleans based trainer, Sonic Boom’s founder Wyatt Harris, headed up coaching the camp. Not only was it impressive that he took the time to fly in, but what I found to be most impressive was the way in which he interacted with the campers. He treated them and spoke to them as if they were any of his usual NFL trainees, not condescendingly in any way, but as if they were already pros themselves.

Learning the drills
 
“We have assembled another all-star cast to teach our young campers about the great game of football,” Wilson says. “The skills we teach have been used by Pro Bowlers, Super Bowl champions and Hall of Famers.” Among the pros on-site for camp were: Terriun Crump, WR for the Tampa Bay Bucs, Dallas Cowboys’ Josh Brent, Mikel Leshoure Sr, RB for the Detroit Lions, Jacksonville Jaguars’ DE JD Griggs, Pittsburgh Steelers CB Terry Hawthorne and New Orleans Saints players Corey White, Travaris Cadet and Cameron Jordan.

Not even the rain could dampen the campers’ spirits, as they were eager to meet their idols. One of the parents told me that her sons hadn’t slept for two nights prior to the camp, in sheer excitement. I wondered who benefited more – the pros that had the opportunity to directly give back to their own local community, or the children, who had the opportunity to toss the football and learn from those they are growing up watching on tv? 

A great day!!
 
“This is a great opportunity for us to share skills with the kids that not only will help them on the field, but also how to make it in life,” Glenn Foster remarked.  Travaris Cadet agreed, adding “this is such a crucial moment in these kids’ lives – high school is where decision making becomes the most crucial, the decisions you make now set you up for the rest of your life.”
Pilar Ellis and Wilson made a point to only invite players that not only had the humility and urge to give back to the campers, but also ensured the pros were all college graduates. “It was important that we show the campers “Look – this is where these guys came from too. Now see what they were able to overcome and achieve. You can always achieve your dreams,” shared Ellis.

I was awe-struck and proud to meet Buffalo Bills’ DT Corbin Bryant, who made it a point to come early to the camp and get right onto the field with the players, even with the incredible day he had ahead of him – late in the afternoon Bryant received his Master’s Degree from the prestigious Northwestern University, which I’m sure taught the campers even more about life, the importance of education and striving to reach goals than anything he could teach them on the field.

Friday, June 7, 2013

Starbucks Has No Soul


I’m not anti-Starbucks. I’m not. I’m even sitting at one as I write this. In fact, the idea for this blog came to me as I was being handed my usual: a venti non-fat, no whip Mocha Cookie Crumble Frappucino. The barista handed me my drink along with a straw in a paper wrapping which read “Not recommended for use in hot beverages.” Really? Ironic? Obvious? Soul-less. Why would I put a plastic straw into a close to boiling hot coffee beverage?
 

We, as writers, marketers, social media-ers spend so much time and place so much emphasis on developing a brand voice, a brand personality – what’s Starbucks? When I hear a brand’s name, I immediately (more times than not) get a picture in my head beyond that of their logo. Sometimes I even get an immediate feeling about said company.

Seattle’s Best? I picture hot scruffy guys in plaid flannel shirts. The Gap? I picture preppy colorful well-dressed men and women, the type that are perfectly put together at all times. Whole Foods? I picture a company of people that feel good about where they work and buy into the corporate culture that has been established. Chipotle? The first thought I get is how well they do social media. Naturally, my second thought is always how much I’d like a burrito with extra sour cream and their chips with a hint of citrus and the perfect amount (read: a LOT) of salt. Starbucks? Blank. I get nothing.

I run the social media for clients and spend much of the past five years developing and running the social media for one CPG brand. It was an important learning curve for me in realizing how much consumers need not only to be able to buy a great product, but how much they also need to have great people behind that product. It was important for me that our over 20,000 social media followers knew ME, the faceless person at the keyboard and many of their events, behind the brand. It got to the point where if I was oddly not responding at all hours of the day and night to tweets and Facebook questions, people would ask me by name, if I was okay…quick! Name Starbucks Chief Digital Officer! Can you? I didn’t think so. While Starbucks has almost 4,000,000 Twitter followers, he himself has less than 5000. He only follows just over 800. Please correct me if you feel I’m wrong, but to me, there’s a disconnect there.

For the sake of transparency and full disclosure, I WILL admit – I have never been a huge fan of Starbucks. While I’ve recently tweeted to Starbucks that they’ve “won me back” with their recently launched Mocha Cookie Crumble Frappucino, I often find their coffee bitter. I’ll be the first in line when Coffee Bean & Tea Leaf FINALLY opens in the Midwest.

And no, as I’d suspected, @starbucks did not respond to my tweet, nor did they take the ½ second it would have taken to hit RT.

Friday, May 31, 2013

Getting To Know Your Favorite NFL Player

Spotlight on Sergio Brown - Indianapolis Colts


 
By: Lucy Rendler-Kaplan

I have always been more interested in sports games, movies, books when I’ve known more about the subjects or professionals. A glimpse into them as PEOPLE has always been fascinating to me. In my quest to find out more and more about my favorite NFL players, I was lucky enough to get to interview Sergio Brown, of the Colts.

Both Sergio and I are from Illinois, so immediately I felt that familiar home-town connection to him. As a WR and DB at Proviso East High School in Maywood, IL, Brown already showed NFL level skill. His senior year, he put on the boards 710 all-purpose yards and four touchdowns at the wide receiver, position, and 41 tackles, two sacks and six interceptions as a safety. At the University of Notre Dame, Brown primarily played special teams during his first two seasons, and became a starter in 2008 as a junior, starting 6 of 13 games and recording 28 tackles and one sack. As a senior, he started 12 games, and had 50 tackles and one sack (Wikipedia.com).

Sergio Brown signed with the New England Patriots in 2010, and played for them until August of 2012. The very next day after being released from the Patriots, he was picked up by the Indianapolis Colts, where we will be watching him play this season.

Let’s learn a bit more about one of our favorite players, shall we?!

Lucy:      What do you think about the stereotype that “men know more about football than women do?”

SB:          I think people put that stereotype on women because they aren’t the ones playing the game every Sunday and practicing all week.  As players, we get to experience the game of football firsthand and nothing beats a first person experience.

Lucy:      That’s a great statement – I’ve never thought about that before, that perhaps if women were known to play football more than they currently are, that stereotype may not exist at all. What do you think the NFL could do to include women more?

SB:          I think the NFL has made strides including women more by having workshops, creating women’s design clothing, and involving the mothers of athletes more in the community.

Lucy:      Agreed! Women’s clothes used to be simply making large NFL-logo items, and now there are more and more fashionable ways we can show our love for our favorite teams! Did you grow up ALWAYS knowing you would one day play in the NFL?

SB:          I was in the 8th grade when I made up my mind that I wanted to be a NFL player.

Lucy:      Since we’re both from Illinois, I’ve gotta ask - what are some of your favorite memories of growing up here?

SB:          I have a lot of great memories growing up in Illinois, but one of the greatest was going to the Michael Finley Basketball Camp - it was the highlight of my summers.

Lucy:      That MUST have been exciting! Especially since it was held at your own high school! How often do you still come back? Do you have family still in IL?

SB:          Since Chicago is so close to Indianapolis, I try to get back a lot when time permits.  In the offseason, I train at EFT Sports Performance in Chicago, so I get to see my entire family and all my friends back home.

Lucy:      I’m sure EFT will have some ladies hanging out in front during the next off-season, hoping to have the chance to meet you after reading this! Everyone always really loves seeing that their favorite players are giving back, and it’s definitely a huge focus of mine…What are some of the charities you support?

SB:          I try to support as many charities and schools as possible because there is nothing like the feeling of giving back.  Some of the causes that I help out a lot are Baldrick’s Foundation, American Cancer Society, and I am working on creating my own Foundation for Inner City Youth in Chicago.

Lucy:      That’s great! I’d definitely like to work with you and your foundation. If you weren’t a football player, you’d want to be _______________

SB:          When I was coming out of college, I thought about doing something in fashion – possibly a marketing rep or a branding manager for an attractive clothing line and preferably one that works overseas. If I could be a part of their international marketing team that would be great since I love to travel.

Lucy:      WOW! That was definitely an unexpected answer…and sounds like that would also be a terrific career…who knows? You definitely still might have the chance once you are done with your NFL career! You mentioned you love to travel, what else do you do in your free time, when you’re not playing games or training?

SB:          I love to travel across the world to new locations.  I like thinking of new ideas and collaborations that I can work on like my LACER Headwear one – everybody should check out my hats! (http://www.lacerheadwearstore.com/product/red-navy-snap-back)

Lucy:      I’ll be ordering a hat TODAY! I hope everyone that reads this article checks out that site! I know that while some NFL players allow themselves the luxury of eating as they’d like, since they’re constantly working out, but do you ever let yourself “cheat” during the off-season? What’s a “cheat day” like for you?

SB:          I don’t have a strict diet, but it was one of my New Year’s Resolutions to eat better.  I can say that I am working hard towards that goal, but there is always room for improvement.

Lucy:      Something ELSE we’ve got in common! I think that’s also been MY New Year’s Resolution for the past 5 years! What would you call your “guilty pleasure?”

SB:          I LOVE potato chips and chocolate.  Flaming Hot Cheetos (the extra hot ones) are my kryptonite.

 Lucy:     What would you say if your son wanted to play in the NFL?

SB:          If you put your mind to it and work hard, you can believe anything. He needs to be well rounded in school and other things, so that he would know what he really wanted to do because growing up as a child I did everything from having good grades to basketball to track to karate to tumbling and numerous other activities. I give ALL credit to God for choosing football for me.

Lucy:      I really love the “attitude of gratitude” you speak with. It’s very refreshing. Knowing what you do now, what advice would you give to the 13 year old Sergio Brown?

SB:          I really don’t know – the 13 year old Sergio had no idea if he was doing things the right way, but he was living with no regret.

Lucy:      That’s the best way to live! I know you’re always watching NFL games - what other sports do you watch regularly?

SB:          I’m a big Chicago sports fan, so I watch everything Bulls and Blackhawks.

Lucy:      Again, as a fellow Chicagoan, you KNOW I’m high-fiving you after that answer! If you were to put together a “dream (NFL) team” who would you have on it?

SB:          My ‘Dream Team’ would be all my current teammates on the Indianapolis Colts with one stipulation -  I might just have to play QB!  (LOL JK, Luck is really good.)

Lucy:      HA! I love it! Is there anything else you’d like to say to the nflfemale.com community?

SB:          We need more female fans because I love you all!!

Lucy:      And I know I speak for ALL your female fans, we ALL love YOU, Sergio! (and perhaps even a bit more now, after getting to know you better!)
For more player news/interviews, follow me on twitter @arkaymktg!